Refund & No Cancellation Policy
No Refund & No Cancellation Policy
STRICT NO-REFUND POLICY
By booking a service with Tatwamasi Astrology, you acknowledge and agree to the following terms:
All Sales Are Final: Due to the nature of our services (Astrology consultations, spiritual rituals, and personalized reports), we do not offer refunds under any circumstances once a payment has been made.
Intangible Service: You understand that you are paying for the Priest’s time, knowledge, and effort. These are intangible services and cannot be “returned.” Therefore, no refund requests will be entertained after booking.
NO CANCELLATION POLICY
Consultations: Once a time slot is booked for an Online Prediction or Consultation, it is reserved exclusively for you. Therefore, cancellations are not permitted.
Rescheduling: In case of a genuine emergency, we may offer a one-time rescheduling of your appointment if you inform us at least 24 hours in advance. This is at the sole discretion of the management.
Homams & Poojas: Preparation for rituals involves the procurement of sacred materials (Dravyam) and booking of assistant priests. Therefore, payments made for Homams/Poojas are non-refundable and non-cancellable.
EXCEPTION (Service Non-Delivery)
The only exception to this policy is if we (Tatwamasi Astrology) are unable to provide the service due to unforeseen circumstances (e.g., illness of the Chief Priest).
In such a rare case, a full refund will be processed back to your original payment method within 5-7 business days.
PAYMENT DISPUTES
Raising a chargeback or dispute with your bank after receiving the service is a violation of these terms. Legal action may be taken to recover dues and damages for such fraudulent claims.